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At Larry's You're a Client, Not a Customer
You have a schedule, you have a budget, you have other priorities and you have a life beyond your vehicle. We recognize this and WE EMPATHIZE WITH YOU! Every effort is made to insure your vehicle leaves our shop safe to drive and those immediate service and/or repairs are completed with your permission. We'll also alert you to existing and potential problems that can wait until your next visit.
A customer is someone that purchases a product or service; a CLIENT is someone who, under our protection, engages our professional advice and services. We strive in every way to insure our clients leave our shop not just satisfied, but excited about their experience. We want CLIENTS, not CUSTOMERS!